Tech Support

You’ll find the technical aspects of Act! don’t have to be frustrating! Whether you’re in IT, management, or sales, we’re here to help. Meet Joyce Nichols, your Act! IT expert.


Technical Services


Paid Support with Training Solutions
Our 5-Pack Support Plan provides for 5 incidents of technical support provided within one year of the purchase date of your software. An incident is defined as a phone support call that can be for training or technical support on Act! software. It can be a portion of one hour but not to exceed one hour. Should an incident require more than one hour, you’ll have the option to use another incident or have a project proposal estimate provided based upon your need of service.


Act! Subscription Service by Swiftpage
All Act! CRM subscriptions include technical support to help with:

  • Installation
  • A brief overview of features
  • Troubleshoot any installation errors

Details including live chat, email and phone support are here.


FREE Self-Service Resources
You can quickly access extensive self-service resources  from videos and guides to the searchable Knowledgebase and Community:

Getting Started                            Download Center
Feature Tours                               Guides
Knowledgebase                            Demos
Community                                   Training


Training Solutions Tips and Tricks Videos – FREE Training on Demand



Technical Information

All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment Act! Pro is designed to work with up to 10 users. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.

System Requirements
Installation/Getting Started Tutorial

Joyce Nichols

Joyce Nichols

Your Act! IT Expert

 Act! Top Customer Experience Platinum Partner Award 2019        Act! Channel Partner 2019      Platinum Certified Consultant      Act! Premier Trainer 2019     Complete CRM Solution