Tech Support

You’ll find the technical aspects of Act! don’t have to be frustrating! Whether you’re in IT, management, or sales, we’re here to help. Meet Joyce Nichols, your Act! IT expert.

Technical Services

Paid Support with Training Solutions
Our 5-Pack Support Plan provides for 5 incidents of technical support provided within one year of the purchase date of your software. An incident is defined as a phone support call that can be for training or technical support on Act! software. It can be a portion of one hour but not to exceed one hour. Should an incident require more than one hour, you’ll have the option to use another incident or have a project proposal estimate provided based upon your need of service.

Act! Subscription Service by Swiftpage
All Act! Premium subscriptions include technical support to help with installation, a brief overview of features and troubleshoot any installation errors. Details including live chat, email and phone support are here.

FREE Self-Service Resources You can quickly access extensive self-service resources  from videos and guides to the searchable Knowledgebase and Community:

Getting Started                            Download Center
Feature Tours                               Guides
Knowledgebase                            Demos
Community                                   Training

Training Solutions Tips and Tricks Videos

Technical Information

All minimum system requirements are based on a single-user environment (one computer accessing a local database). In a shared environment Act! Pro is designed to work with up to 10 users. Customer registration and activation are required. Your system must meet the minimum requirements to be eligible for technical support.

Act! v20 Pro System Requirements
Act! v20 Premium System Requirements

Act! v19 System Requirements for Premium
Act! v19 System Requirements for Pro

Installation/Getting Started Tutorial

Joyce Nichols

Joyce Nichols

Your Act! IT Expert

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